How To Order / Terms & Conditions

Thimble Faire Distributors does not sell to the general public, we are wholesale only company. To receive wholesale prices when shopping on our site you will need a password. To fill out our online form please click HERE, or if you prefer, you may contact us via email or phone.

Contact Information:

Sales:  sales@thimblefaire.com

Customer Service: support@thimblefaire.com

Billing: hollyw@thimblefaire.com

To check the status of an order or backorder: support@thimblefaire.com

How To Order:  Orders may be placed online using our secure server, by telephone, fax or e-mail.

Telephone orders: 806-746-6434

Fax orders: 860-454-8718

E-Mail orders: sales@thimblefaire.com

Use our online shopping cart: Once you've logged in as wholesale customer wholesale prices will be shown in your shopping cart.  Credit cards ARE NOT CHARGED when you place your order. The information is stored on our secure server and is processed manually during normal business hours.

 Minimums: There are no minimum order requirements.

Terms/Payment: First orders are Pre-Pay or C.O.D.

We offer terms of 2%10/Net 30 for customers with approved credit.

If you would like to receive a credit application please contact us at 806-746-6434 or request one via email. Be sure to include your complete mailing address when requesting the form via email.

We accept Business Checks, MasterCard & Visa.

Shipping:  At this time most of our orders are shipped via flat rate priority mail. (box or envelope depending on the order)

Larger orders may be shipped via FedEx. All orders over $125.00  receive free shipping.

Shipping Times: We make every effort to ship orders the same day they are received. Orders not shipped the same day will be shipped the next business day. Please remember that our warehouse is on the east coast.

Backorders:  From time to time we may run low on a certain item. Any backordered items will be indicated on your packing slip/invoice. If you do not wish to have items backordered, please let us know. You will not be billed for backordered items until they ship and you will not be charged shipping.

Thimble Faire Distributors, 1509 E. County Road 5400, Lubbock, TX 79403-6905